Q: How do I get a user name and password?
A: If you have an existing account with NRG all you need to do is request your user name and password. This can be done by clicking on contact and putting in your details including your account code. If you dont know your account code then put in as many details about your business as possible.

Q: How do I open the adobe pdf files?
A: You will need a free program call Adobe Acrobat Reader. It can be found by clicking get.adobe.com/uk/reader/ and then follow the on screen instructions.

Q: How do I open an account with NRG?
A: Depending on the type of account you are wanting to open you will need to fill in one to two forms. These can be filled in online and with one click of a button sent to us or they can be printed and sent in via fax or post. Grocery accounts will only need to fill in this form while practitioners and students will need to fill in this form. Both can be found in the Accounts section of the website.